Meet the team: Fay

  • 27 July 2021

We'd like to introduce you to our team, who are there to support you in from searching for your dream home all the way to getting the keys - and everything inbetween!

First up is our lovely sales executive Fay, who is based in our sales and marketing suite at Howards Green, Darlington in West Park Garden Village. 



Fay Garthwaite

Job title

Sales Executive

Can you tell us a little about your background? 

I've worked in new home sales since the age of 21, having started my career in Estate Agency. I've worked for several large house builders and a few smaller bespoke developers during my career.

What does a ‘day in the life of Fay’ look like?

My working day starts at about 9.30am when I arrive on site, so that I can make sure the showhomes and sales office are ready to open to the public at 10am. There's usually emails, telephone and web enquiries to catch up on and answer, which I do inbetween viewings and customer appointments to see our beautiful showhomes. 

Each day is different and there are always new potential customers to talk to! Our day finishes at 5pm when the showhome might need a little bit of tidying and locking up from the day’s viewings, ready for the next day. 

What do you enjoy most about your role?

Meeting new customers and finding out about them and their families! During the house buying process we become a part of their lives - they genuinely become new friends!

What’s your favourite room in your house, and why?

We have just built an extension on our house and now have a lovely new garden room with bi-folding doors.  Even though the extension is not yet complete, the garden room with the bi-folding doors opening onto the garden is a lovely quiet, light and airy room. 

What’s your favourite house type at Howards Green?

The Oxford is just stunning! The rooms within the house are spacious and ideal for family life and entertaining.

And just for a bit of fun, if your life was a book, movie or song, what would it be and why?

I would need to be a cookery book because I am always feeding everyone I come into contact with!  I am known amongst my colleagues as “the feeder”. Our sales office always has biscuits and sweets and drinks a plenty! It’s the same at home we are always making food and sharing it with family.  No one goes hungry when I am around 😊


Fay is available for appointments between 10am and 5pm, Thursday to Monday each week and is there to help you with the whole house moving process. If you have any queries, want to find out more about the homes available at Howards Green or just want to meet Fay for yourself, get in touch!